These terms govern use of the Kehayov Solar website and enquiries sent through it. They follow Bulgarian law, including the Electronic Commerce Act, the Consumer Protection Act (when you are a consumer), and Regulation (EU) 2016/679 (GDPR) together with the Personal Data Protection Act. A contract for design, supply or installation is concluded separately, with a written quote and its acceptance.
1. Trader and contact details
The site is operated by Kehayov Solar (trading name), based in Rudozem, Republic of Bulgaria. We serve clients across Bulgaria.
- Phone: +359 87 848 9013
- Email: hiki7787@gmail.com
- Communication language: Bulgarian and English
The trader’s full identification (legal name, UIC or other registration number, registered address) is stated in the written quote and the contract. Until those details are published on the site, the contacts above are the valid channel, including for GDPR rights.
2. Applicability
By entering the site, sending an enquiry or otherwise contacting us you accept these terms insofar as they cover website use and pre-contract communication. If you disagree, do not use the site and do not send personal data through it.
The terms apply to individual consumers under the Consumer Protection Act and to legal entities / sole traders, except where a rule protects only consumers and cannot be limited.
3. Nature of the website
The site is informational and is used to present services and receive enquiries. It is not an online shop: there is no cart, online payment or automatic contract by clicking a button.
Descriptions of services, packages (5 / 10 / 20 kW) and equipment brands (including Deye and JinkoSolar) are indicative. Exact scope, capacity, price and timeline are set after a site visit and in the quote. Photos are illustrative and do not guarantee the same look or yield on every site.
4. Enquiries and pre-contract stage
Sending the contact form, an email or a phone call does not create a contract and does not oblige either party to install or pay. It is an invitation to communicate and, if there is interest, to prepare a quote (pre-contractual steps at your request).
We may decline or postpone a quote if the site is unsuitable, data is missing or our capacity does not allow delivery. We do not commit to a response time on the website.
Required form fields are needed so we can contact you. Processing of that data is described in the Privacy policy. The legal basis for answering an enquiry is Art. 6(1)(b) GDPR (pre-contractual measures), not consent for marketing.
5. Quote, contract and performance
The written quote contains the essential terms: scope, price, validity, payment method and other arrangements. A contract arises when the quote is accepted in the manner stated in it, unless the parties sign a separate contract.
Performance (site access, preparatory works, installation, commissioning) is governed by the quote/contract. Warranties, deadlines and technical parameters apply only if expressly written there — not based on general website copy.
6. Prices and payment
The site does not list final system prices. Price is set individually. Amounts due, VAT (if applicable) and the payment schedule are stated in the quote. Payment is not made through this website.
7. Consumers: withdrawal, complaints, unfair terms
If you are a consumer (a natural person acting outside a trade or profession), you have the rights under the Consumer Protection Act and related acts. Nothing in these terms limits rights that the law does not allow to be excluded.
The right of withdrawal from a distance or off-premises contract applies according to the law and the nature of the service/goods. For custom work, made-to-measure goods or installation on real property, Consumer Protection Act exceptions may apply; this is clarified in the quote when relevant.
Contract complaints are handled as stated in the contract and the law. As a consumer you may also complain to the Commission for Consumer Protection and use the EU online dispute-resolution platform when it applies.
8. Personal data (GDPR)
The controller of personal data collected through the site and correspondence is Kehayov Solar, with the contacts in section 1. Details — data categories, purposes, legal bases, retention, recipients, rights and complaints to the Commission for Personal Data Protection — are in the Privacy policy, which is an integral part of these terms as regards data processing.
We do not require marketing consent to answer an enquiry. We do not profile you with legal effect through this site. The site is not intended for children under 14 (the age of digital consent in Bulgaria).
9. Intellectual property
The texts, structure, design and photos of the site, insofar as the rights are ours or licensed for use here, may not be copied for commercial use without permission. JinkoSolar, Deye and other trade marks belong to their respective owners.
10. Acceptable use
You may not use the site for unlawful data collection, spam, unauthorised access attempts or publishing illegal content. We may interrupt access in case of abuse, insofar as that is technically possible.
11. Liability
We take care that information is current, but the general website content does not replace a site visit, calculations and a written quote. We are not liable for decisions based only on what is published here, nor for short unavailability of the site for technical reasons.
This clause does not exclude liability for intent or gross negligence, for harm to life or health, or consumer rights that the law makes mandatory.
12. Changes
We may update these terms. The new version applies from the date shown as “Last updated” for later use of the site and for new enquiries. Existing contracts follow the terms agreed in them.
13. Governing law and disputes
The law of the Republic of Bulgaria applies, and EU law where it is mandatorily applicable (including the GDPR).
Disputes are resolved by negotiation and, if that fails, by the competent Bulgarian court. If you are a consumer, you may also bring a claim at your place of residence under the applicable jurisdiction rules. Mandatory mediation or other out-of-court procedures apply when the law requires them.
If a clause is invalid, the others remain in force. The invalid clause is replaced by the relevant mandatory rule.
14. Related documents
Privacy policy · questions: hiki7787@gmail.com or +359 87 848 9013.